Privacy Policy

Effective Date: August 10, 2024

1. Introduction

Welcome to Calorys! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to safeguard your information.

2. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information

  • Account Information:
    • Full Name: Required for account registration and personalization within the app.
    • Email Address: Used for account creation, communication, and recovery.
    • Profile Picture: Collected when users register using their Google, Apple, or Facebook accounts to provide a personalized experience.
  • Health and Fitness Information:
    • Weight, Height, Age, Gender: Used to personalize your experience and calculate caloric needs.
    • Daily Food Intake & Exercise Data: Tracked to provide dietary analysis, calorie counting, and fitness tracking.
    • Activity Data: If integrated with third-party health apps (e.g., Apple Health, Google Fit), your physical activity data may be collected to provide a more accurate analysis.
  • Location Data:
    • Optional: Used to suggest nearby gyms, fitness centers, or events if you choose to enable location services.

Lawful Basis for Data Collection:
We collect and process your data based on your consent, to fulfill our contract with you, or as necessary for our legitimate interests (e.g., improving the app), except where such interests are overridden by your data protection rights.

b. App Usage Data

  • Analytic Events Tracking: We collect data on how you interact with the app, including features used and time spent on various sections, to improve user experience.
  • Crash Reports: Collected via Firebase Crashlytics to identify and resolve bugs or issues within the app.
  • Device Information: Information such as your device type, operating system, and unique device identifiers may be collected to ensure compatibility and improve app performance.

c. Advertising and Conversion Tracking

  • Conversion Tracking: We track user interactions to measure the effectiveness of our advertising campaigns and optimize ad spend through Google Ads and Facebook Ads.
  • ATT Permission: We request your permission to track user data across apps for conversion tracking and analytics. You can manage your consent through your device settings.

d. Notifications

  • Push Notifications: We use Firebase and OneSignal to send you notifications about important updates, new features, and promotional offers. You can manage your notification preferences within the app settings.

e. Subscription Management

  • RevenueCat: We use RevenueCat to manage in-app subscriptions. For more information, please refer to their Privacy Policy here.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To Provide and Improve Our Services: We use your personal information to create and manage your account, provide customer support, personalize your experience, and improve the app’s functionality.
  • Dietary and Fitness Analysis: Your health and fitness data are used to provide dietary recommendations, calorie tracking, and exercise analysis.
  • Advertising and Analytics: Your data is used to track the performance of our advertising campaigns and optimize ad spend. You may opt out of personalized advertising in your app settings.
  • Crash Reporting and Diagnostics: Crash data collected via Firebase Crashlytics is used to improve app stability and resolve issues.
  • Communication: We use your email address and push notifications to communicate with you regarding your account, provide updates, and send marketing communications (if opted in).
  • Subscription Management: RevenueCat processes subscription data, ensuring access to premium features and managing billing.

4. Sharing of Information

We do not share your personal information with third parties, except as necessary to provide the services listed above or comply with legal obligations. This includes sharing data with:

  • Google & Facebook: For conversion tracking in Google Ads and Facebook Ads.
  • Firebase: For analytics, crash reporting, and push notifications.
  • RevenueCat: For managing in-app subscriptions.
  • OneSignal: For sending push notifications.

Third-Party Access:
Aggregated, anonymized data may be periodically transmitted to external services to help us improve the application. These third-party service providers have their own Privacy Policies, which can be accessed via the links below:

Cross-Border Data Transfers:
If your data is transferred outside of your country, including to countries that may not have the same data protection laws as your jurisdiction, we will take appropriate measures to protect your information, such as using standard contractual clauses approved by relevant authorities.

We may also disclose your information if required by law, to protect our rights, or to comply with legal processes.

5. Data Retention Policy

We retain user-provided data for as long as you use the application and for a reasonable time thereafter. Specific retention periods include:

  • Account Data: Retained as long as your account is active and for a period after deactivation to comply with legal obligations.
  • Health Data: Retained for the duration necessary to provide ongoing services unless you request its deletion.
  • Analytics Data: Retained for a reasonable period to help us improve the app.

If you would like us to delete your data, please contact us at privacy@calorys.co, and we will respond promptly, typically within 30 days.

6. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. These measures include:

  • Encryption: We use industry-standard encryption protocols to protect your data during transmission and storage.
  • Access Controls: Access to your data is restricted to authorized personnel only.
  • Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal data.
  • Deletion: Request the deletion of your personal data.
  • Portability: Request that we transfer your data to another service provider.
  • Objection: Object to the processing of your personal data for certain purposes, including direct marketing.

Exercising Your Rights:
You can manage your data and privacy preferences within the app or contact us for assistance at feedback@calorys.co. For specific requests, such as data deletion, please follow the instructions in the app settings.

8. Children’s Privacy

Calorys is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. Parents or guardians who believe that their child has provided us with personal information can contact us at privacy@calorys.co to request its deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you of any significant changes by posting a notice within the app or by sending you an email. Your continued use of Calorys after any changes constitutes your acceptance of the new Privacy Policy.

Reviewing Past Versions:
If you wish to review previous versions of this Privacy Policy, please contact us at feedback@calorys.co.

10. Your Consent

By using the application, you consent to the processing of your information as set forth in this Privacy Policy. You can withdraw your consent at any time by contacting us or adjusting your privacy settings within the app.

Impact of Withdrawing Consent:
Withdrawing your consent may affect your ability to use certain features of the app. Please contact us at feedback@calorys.co for more information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email:feedback@calorys.co